Training and Education
Glenn French presents Workplace Violence in Canada: An Emerging Occupational Health & Safety Risk, January 16, 17 & 18, 2012, Toronto at the 13th Building Union-Management Partnerships. Save 15% using this discount code BUMT1201/PR. Click here for details.
Educating employees about Occupational Health and Safety hazards is a key responsibility of any organization. This includes hazards associated with workplace violence, harassment and other forms of abuse. Employees in all Canadian jurisdictions must be informed about their rights and responsibilities, as well as, how to both identify and respond to threats of violence or harassment. In addition, each employee must have a working knowledge of their organization's policies and procedures.
If audited or faced with litigation, you may be required to produce a detailed training record, along with evidence that participants have acquired the necessary knowledge to protect themselves and maintain a violence-free workplace.
The Canadian Initiative on Workplace Violence has been retained by many of Canada's leading employers, professional associations and unions in both the private and public sectors. Our training programs are known for being comprehensive, practical and current. for a complete list of training options and client testimonials, call us at 416-760-8505, toll-free at 1-800-579-6739 or complete the training request on this page.
In addition to providing trainer-led educational sessions, we have partnered with Corridor Interactive, Canada's leading provider of sustainable online learning programs. Corridor's web-based Workplace Violence learning packages are thorough, convenient, easy to manage and - most importantly - easy to use. They provide the most economical and effective solution for knowledge transfer available and are particularly ideal for organizations that are geographically diverse. Furthermore, organizations have access to a complete audit trail of an employee's online learning history to track compliance and support due diligence.
The Canadian Initiative's partnership with Corridor Interactive brings together recognized expertise in “Workplace Violence Prevention” with state-of-the-art online learning technology that is unsurpassed by any other product in this market.
For more information on how this program can be easily implemented in your organization or to arrange for a live demo, visit Corridor online at www.corridorinteractive.com or call 647-260-1549.
Key Learning Concepts
Module 1: Raise Awareness & Minimize Risk
Identify various types of WPV
Understand factors affecting risk
Identify/respond to concerning behaviours
Employee rights & obligations
Safe work practices to minimize WPV risks
Module 2: Promote a Positive Environment
Meet the needs of Human Rights / Health & Safety
Privacy and Confidentiality issues
Module 3: Reducing Incidence
Conflict identification and analysis
Managing interpersonal behavior
Proactively resolving disputes (facilitate/mediate)
Module 4: Reporting & Investigating
Complaint Procedures (How to make/take)
Response Strategies (Victim Assistance etc.)
Resolve Complaints (Back to work, Debriefs)
Confirms knowledge level, reports compliance
Key Learning Concepts
Module 1: Supervisor Toolkit
Policy development template
Risk assessment requirements
Prevention measure design tools
Incident follow-up checklist
Program audit requirements
Reporting protocols/ investigation checklist
Guidelines for making/taking complaints
Diagnostic to "re-certify" WPV expertise annually
Highlights knowledge weakness areas
Focus on specific areas within courseware
Provides just-in-time support with real-life, workplace violence scenarios
Tie learning to day-to-day performance objectives
Ensures instincts align with legislation / policies